Shipping Policy

At BabyMcToy, we prioritize environmental sustainability. By consolidating all our products in a central fulfillment center, we minimize unnecessary CO2 emissions during transit. Although this approach might slightly extend delivery times, we believe the environmental benefits are well worth the wait.

Shipping Process:

• Order Processing: Once your order is placed, it will be shipped out within 2-3 business days.
• Delivery Time:
  • UK: 1 week
  • International: 10-14 days

We do not use third-party shipping carriers, allowing us to maintain greater control over our shipping process and reduce our carbon footprint.

Due to high demand, orders may take 2-4 weeks to arrive. Please email us at info@babymctoy.com for any questions.

Return Policy

We want you to be completely satisfied with your purchase from BabyMcToy. If you are not, we are here to help.

Returns and Refunds:

• We gladly accept returns of products in the condition you received them within 30 days of receiving your product.
• When you contact customer support for a return or complaint, please include a picture of the product and ensure it is in its original condition and packaging.

To initiate a return, please contact our customer service team at info@babymctoy.com. We will provide you with further instructions on how to return your items.

Refunds:

• Once we receive your returned items, we will process your refund within 10 business days. The refund will be issued to your original method of payment.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately at info@babymctoy.com with your order number and a photo of the damaged item. We will arrange for a replacement or refund.

Thank you for choosing BabyMcToy. We appreciate your support in our efforts to reduce our environmental impact and look forward to serving you.